OPTIONAL

Comfort Guard One-Year Parts and Labor Product Protection Plan

for

Kold Pack, INC. REFRIGERATION PRODUCTS

Terms and Conditions   

The total period of this Plan is from one day after the successful installation and operation of the equipment in accordance with the manufacturer’s specifications and will continue for a total of one (1) year and includes the manufacturer’s warranty of one (1) year on parts.

Component parts are covered by the manufacturer (KOLD PACK, INC. Jackson, Michigan 49201) and the original, defective component must be returned to KOLD PACK, INC. for replacement under their warranty. Claims for parts during the period of this warranty must be sent directly to KOLD PACK, INC.

Comfort Guard Plan coverage for labor only will begin the day after the successful installation and operation of the equipment in accordance with the manufacturer’s specifications and will continue for a total of one (1) year. Work on this product must be by an authorized Comfort Guard contractor. Claims for labor during the period of this warranty must be sent directly to the Administrator.

The Plan will pay  for labor to repair and/or replace parts that fail under normal use at rates established by separate Service Center Agreements. Extra charges such as mileage or shipping are not covered. Nuisance calls are not covered by this Plan. All labor is reimbursed at the approved rate, regardless of the day of the week or time of day that the service is performed.

Only repairs that are attributed to normal failure of the electrical and mechanical functions of the unit are covered. Failure due, but not limited to, abuse, negligence, impact, fire, lightning, power failures and/or surges, rust, corrosion and water supply failures are not covered. Damage and/or repairs to cabinets and all exterior components, normal maintenance, related ductwork, power surges, electrical spikes or electrical circuit overloads, cleaning of drains, filters, batteries, knobs, ect. are not covered. Additional or unusual utility bills incurred due to any malfunction or defect in equipment and labor cost of gaining access to or removal of a unit that requires special equipment or tools such as cranes, ladder trucks, ect. are not covered. Maintenance needed to keep the product in “good operating condition” is not covered. This includes, but is not limited to, cleaning, tune-ups, fuses, nozzles, pilot orifices, adjustment of customer controls and customer product educ ation, Labor, material expenses or equipment required to comply with laws and/or regulations imposed or set forth by any governmental agencies including , but not limited to, the storage, handling , recovery and/or recycling of refrigerants are not covered by this Plan.

Any representation of this Plan other than the terms herein are not binding on the manufacturer, the administrator or their agents nor shall they be liable for any incidental or consequential damages. This Plan gives you specific legal rights, and you may have other rights that vary from state to state.

Kold Pack, Inc. Order Number is also the system serial number. Please include this number in any claim reports for labor and/or material.